Отмена и политика возврата
Дата вступления в силу: 3 июля 2024 г.
At Классические туры по Танзании, we understand that travel plans can change. This Cancellation & Refund Policy outlines the terms that apply when you cancel or modify your booking.
Подтверждение бронирования
A booking is confirmed once the required deposit has been received and a written confirmation has been issued by Tanzania Classic Tours.
Аннулирование со стороны Клиента
All cancellation requests must be submitted in writing by email.
The following cancellation charges apply:
Более 60 дней до вылета: Full refund, less any non-refundable deposits, bank charges, or third-party fees.
За 31–60 дней до отъезда: 30% of the total tour price.
За 15–30 дней до отъезда: 50% of the total tour price.
За 7–14 дней до отъезда: 75% of the total tour price.
Less than 7 days before departure or no-show: 100% of the total tour price.
Please note that certain services, including domestic flights, international flights, gorilla permits, park permits, or special accommodation bookings, may be non-refundable and are subject to the cancellation policies of the respective service providers.
Изменения в вашем бронировании
If you wish to amend your booking after confirmation, we will do our best to accommodate your request. Any changes are subject to availability and may incur additional costs or supplier fees.
Cancellation by Tanzania Classic Tours
In the unlikely event that we must cancel your tour due to circumstances beyond our control, including natural disasters, government restrictions, political unrest, or other force majeure events, you will be offered one of the following options:
Reschedule your tour to a future available date.
Receive a travel credit for future use.
Receive a refund for services not yet provided, less any non-recoverable costs already paid to third-party suppliers.
Tanzania Classic Tours shall not be liable for additional expenses such as airline tickets, visa fees, travel insurance, or other personal travel costs.
удержанных налогов
Возврат средств, если он будет одобрен, будет осуществлен с использованием первоначального способа оплаты, если это возможно.
Пожалуйста, разрешите 14-30 рабочих дней for refunds to be processed, depending on your bank or payment provider.
Bank transfer fees, payment gateway charges, currency exchange losses, and other third-party transaction costs may be deducted from the refund amount where applicable.
Страхование
We strongly recommend that all guests purchase comprehensive travel insurance covering:
Отмена или прерывание поездки
Медицинские затраты
Экстренная эвакуация
несчастный случай
Утеря или задержка багажа
Задержки и отмены рейсов
Travel insurance provides important protection against unforeseen circumstances that may affect your trip.
Форс-мажор
Tanzania Classic Tours shall not be held responsible for delays, changes, or cancellations resulting from events beyond our reasonable control, including but not limited to natural disasters, extreme weather, pandemics, strikes, civil unrest, government actions, or transportation disruptions.
Свяжитесь с нами
If you have any questions regarding cancellations or refunds, please contact us:
Классические туры по Танзании
Аруша, Танзания
Электронная почта: info@tanzaniaclassictours.com