隐私政策
At 坦桑尼亚经典之旅, your privacy matters to us. When you use our services, you place your trust in us to handle your personal information responsibly, and we are committed to protecting it.
本隐私政策解释了我们收集哪些数据、收集原因、如何使用以及如何保护这些数据。在本政策中，当我们提及“坦桑尼亚经典旅游公司”、“我们”或“我们的”时，均指在坦桑尼亚联合共和国注册的坦桑尼亚经典旅游公司。
我们的总部位于：
坦桑尼亚阿鲁沙
Please read this policy carefully. If you make an enquiry or booking on behalf of others, you are responsible for ensuring that they understand and agree to this Privacy Policy before you provide their personal data. By submitting your information when making an enquiry or booking, you consent to the collection, transfer, storage, and processing of your personal data as described in this policy.
如果您不同意本隐私政策，我们将无法处理您的咨询或预订，您也不应该使用我们的网站或服务。
我们收集的信息
Personal Data You Provide
当您向我们咨询或预订行程时，我们可能会收集您的个人信息，包括：
姓名
地址
邮箱
电话号码
旅行偏好
旅行安排细节
When you confirm a booking, we may also request additional information such as:
出生日期
护照详情
这可能适用于您以及您预订中包含的任何旅客。
In certain situations, we may also collect sensitive information, such as medical conditions, disabilities, or dietary requirements. This information helps us ensure that your travel experience is safe and comfortable. For example, dietary requests may indicate religious preferences. We only collect such data when necessary to arrange your travel services.
All personal data is collected through secure systems and only with your consent.
Legal and Compliance Data
我们可能会处理个人数据以履行法律、监管和合规义务。这包括回应法律诉讼、监管要求，或保护我们自身及其他方的商业利益。
We may also process information for fraud prevention, payment verification, identity checks, and accounting or auditing purposes. Visitors to our offices may be recorded on security cameras (CCTV) for safety and security purposes.
来自第三方的个人数据
We may receive personal information about you from third parties when you authorize them to share it with us. These may include:
旅行社
Friends or family booking on your behalf
Travel coordinators
营销合作伙伴
Social media platforms or other digital services
If someone refers you to our services, we ask them to confirm that you are willing to hear from us.
敏感的个人资料
We generally avoid collecting sensitive personal data unless it is necessary for travel arrangements. When such data is provided, we handle it carefully and only share it with trusted partners involved in your travel arrangements, such as airlines, accommodation providers, or service providers that assist with special needs.
通过提供敏感个人数据，您确认您已自愿分享此信息并同意将其用于安排您的旅行服务。
付款详情
Depending on the payment method used, we may collect payment-related information. For credit card payments, this may include:
持卡人姓名
帐单地址
卡号
到期日
CVC code
此信息仅用于支付处理和交易验证。
自动收集的信息
When you visit or use our website, certain information may be collected automatically, including:
Approximate location based on your IP address
Date and time of website visits
Duration of sessions and page interactions
浏览器类型和设备信息
操作系统详细信息
如果使用移动设备，则需要移动网络信息
This information helps us improve our website performance and user experience.
我们如何使用您的信息
We use personal data to deliver our services, improve our offerings, and communicate with you.
Creating Tailor-Made Travel Experiences
您的个人数据可能被用于：
Process and manage bookings or enquiries
Send itineraries and booking confirmations
Inform you about travel updates or schedule changes
Coordinate services with airlines, hotels, and travel partners
处理付款和退款
根据您的喜好定制旅行体验
Communicate with you throughout your journey
Respond to compliments, feedback, or complaints
市场营销
我们可能会使用您的信息来告知您可能感兴趣的服务、旅行机会或促销活动。
Communication may occur through:
电邮
SMS or messaging
社交媒体平台
其他数字渠道
You can unsubscribe from marketing communications at any time using the unsubscribe option or by contacting us. Even if you unsubscribe, you may still receive essential service-related messages regarding your enquiries or bookings.
用户画像和个性化
We may analyze certain data such as travel preferences, booking history, or website interactions to better understand your interests. This allows us to:
改善我们的服务
Personalize website content
提供相关的旅行体验
提供定向广告
We ensure that any profiling activities respect your rights and privacy.
数据分析
We may combine and anonymize personal data to analyze website usage, improve marketing strategies, and better understand visitor behavior. This helps us enhance our services and optimize website performance.
改善服务
我们可能会将您的个人数据用于：
Improve our travel services and website
Conduct customer satisfaction surveys
Enhance internal systems and staff training
Legal Basis for Processing Data
我们根据以下法律依据处理个人数据：
为了履行与您签订的合同或预订
为了支持合法的商业利益，例如服务改进和预防欺诈
遵守法律和监管义务
With your consent when required
分享您的信息
We do not sell or rent personal data. However, we may share information in the following situations:
征得您的同意
当您授权我们共享您的信息时。
Travel Service Providers
参与您行程的航空公司、酒店、交通运输供应商、导游和旅行合作伙伴。
Business Service Providers
为我们提供网站运营、营销、分析和其他服务的公司。
付款提供商
Financial institutions that process payments and verify transactions.
法律当局
Government agencies, regulators, or law enforcement where required by law.
汇总数据
Non-identifiable data may be shared for research, analytics, or marketing purposes.
Protecting and Storing Your Information
安全防护措施
我们采取多种技术和组织措施来保护个人数据，包括：
安全数据存储系统
加密通信（SSL）
Confidentiality agreements with staff and trusted partners
信息保存期限
Personal data is retained only as long as necessary to fulfill its intended purpose, comply with legal requirements, or support legitimate business needs such as fraud prevention.
儿童隐私保护
We do not knowingly collect personal data from children under 16 without parental or guardian consent. If such information is discovered without consent, it will be deleted promptly.
Cookies
我们的网站使用 Cookie 来改善用户体验、记住用户偏好并分析网站使用情况。Cookie 还可以帮助我们提供相关的营销内容。
您可以通过浏览器设置来控制或禁用cookies。
您的权利
You have rights regarding your personal data, including the right to:
访问您的个人数据
请求更正
请求删除
反对某些处理活动
向有关当局提出投诉
要行使这些权利，请联系我们：
此政策的变化
Tanzania Classic Tours may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services after changes indicates acceptance of the updated policy.